how to prepay gratuities on carnival. Currently, the rate is. how to prepay gratuities on carnival

 
 Currently, the rate ishow to prepay gratuities on carnival  Gratuity guidelines – purchased before April 1, 2023

Basically: $6. Carnival Magic - August 2017 - 8 nightsPrepaid Gratuities Gratuities are pre-arranged and can be added at the time of booking or anytime up to the sail date. $13. co. Of course, the prepaid gratuities are the minimum in my book and I always take extra cash for those deserving of additional tips. Carnival should be paying their wages especially if all they are doing is cleaning the deck or washing windows. Most cruise lines will allow you to prepay your service gratuities on their website through your online account. If not paid in advance, the recommended gratuity value will be added to passengers’ onboard account during their cruise “as a convenience,” Carnival added in the letter. 50 per person, per night for regular cabins and rise to $15. Whatever rate code we booked our cruise at the end of January with required us to prepay gratuities. It is accrued on a daily basis, but shows up as a one-time gratuity charge of $12. Read more: Worth it or not: Carnival prepaid gratuities As of November 11, 2023, the automatic daily gratuity charge will increase: Suite gratuity rate will change from $18. LindaOn the vast majority of cruise lines, you are asked to pay gratuities to the crew that have been helping to make your trip special. Select the option to prepay them at the time of booking. 50 per person, per day. Now my cruise is paid for and I am wondering if I can call and have it added on before we sail. Yes, it is possible to remove prepaid gratuities on Carnival Cruise. #4. A lot of people like prepaying because then the rate is locked in and it's one less thing to have to pay for during the vacation -. This was Carnival's second time increasing the daily gratuity rate since May 2022, so it can be cheaper for you to pay them in advance. Ah, the allure of a Carnival Cruise – the sun-kissed decks, the endless buffets, the exhilarating shore excursions. Carnival Cruise Line, for example, charges an 18 percent gratuity for drinks – any additional tip is appreciated. The following are the gratuities on Royal Caribbean cruises: For guests in Junior Suites and below, an automatic gratuity of $16. So with two people sailing a seven-day cruise where the gratuity amount is $16 per person, per day, they will see a charge of $224. 50 per person, per day for most rooms, with suite guests paying $16. The gratuities are more = point for dollar. Basically: $6. Royal Caribbean charges a gratuity of $18. If you didn’t prepay your gratuities or if you booked through a travel agent, you can settle your gratuities on the ship. Room Steward I usually give $30-$40 for a two week cruise (in addition to prepaid gratuities). You can reach them through phone, email, or their website’s live chat feature. The charge will rise to $12. Royal Caribbean last raised gratuities over a year ago on September 7, 2022. The amount will be added to your total balance payable. ago. • Cruise Cash Bar ($25, $50, $75 and $100) - Can be used on all bar purchases (alcoholic, non-alcoholic and specialty coffee shops). Value: $14. Currently, Carnival offers three different packages: 12-pack of 16. Palomba said, “ Effective with all cruises departing on or after May 1, 2022, we are making adjustments to our recommended onboard gratuity guidelines . Chervil. The. Guests who booked directly with Carnival may add their pre-paid gratuities on Carnival. Applicable. Some lines offer a discount on the packages if you purchase them before your cruise rather than once on the ship. If the gratuities aren't prepaid, they are added to your Sign and Sail at the tail end of the cruise. 72fl bottle costs $3. I pre-paid gratuities on both - and then thought I could have used OBC for that charge had I not already paid both cruises in full, including gratuities. On most big-ship mainstream lines, the service crew members are dependent on the generosity of travelers for the vast majority of their salary. Most cruise lines add a daily gratuity or service charge to your fare, either prepaid in advance of your sailing or once you are on board. Prepay a flat price for all your drinks throughout your cruise -. Carnival Magic - August 2017 - 8 nightsPosted June 7, 2017. Otherwise, service gratuities will be automatically added to your onboard account and collected at the completion of your cruise. Prepaid gratuities are reflected in the 'Miscellaneous Charge' field on the confirmation and in the guest's E-Documents. 75% for AMEX will apply to direct bookings made through our website and call centre. Just add the pre-paid gratuities to your cart and go through the checkout process. Carnival Cruise Line • $16. Sail & Sign Onboard Account. Both Royal Caribbean and Carnival have slightly different daily gratuities. Each cruise line is different but under “Manage my booking” or “My account” or “Make a payment” you should be able to find the option to prepay those gratuities. Guests are able to add pre-paid gratuities to their cruise fare up until around 48 hours before the cruise sets sail. Prices are per person, per day. And as a passenger you have the option to pay these before you sail, or pay them automatically once on board. Note that the amount should be tabulated for each individual in your party—don’t try to tip once per couple or group. com. Purchased aboard: $64. Understanding the policy is crucial to ensure you are well-informed. Staff on cruises starting from Australia made it clear they don’t get any , as there is no gratuities charged by Carnival. The waiters assume that the gratuities have been paid and it doesn't make any difference to them if a passenger pre-paid them or if they were charged to the S&S card which is typically done on the 2nd day of the cruise. Posted October 15, 2021. fly_eagles_fly • 2 yr. As a passenger on the ship, the pre-paid gratuities are a simple amount charged per day, and that is it. Suites: $15. Celebrity Cruises102. We would like to show you a description here but the site won’t allow us. Carnival Cruise Line $16 per person per day in staterooms; $18 per person per day in suites. Your prepaid gratuities already go. However, if you prefer to use both onboard credit and cash, you can inform the guest services desk, and they will assist you. The reason why I ask is on the last day of our cruise I chose to tip our waiter an extra $50 thats how good he was. Prepaid gratuities are reflected in the ‘Miscellaneous Charge’ field on the. Most of the large ship cruise lines, such as Royal Caribbean, Carnival, Norwegian Cruise Line, and MSC Cruises, have a policy of automatically adding a set gratuity amount to your onboard account. However, the company did state that anyone who has booked a cruise already or is set to book a cruise between now – and up to 1 May – can avoid having to pay the increased rate if they prepay for all gratuities before the. . 35. I pre-paid my gratuities during Black Friday sales (2021) for. I use AARP and Allstate Rewards. Alternatively, you can bring your own refillable water bottle to make sure that. Next, once the "Cruise Balance Details" page opens, you should be able to "Prepaid Gratuities" and have the ability there to add/remove them as you desire. I would like to have them selected on my September reservation as pre-paid, even if I haven't actually paid for them yet. Perhaps best not to pre-pay for your situation. I would just get it all done now so you don't have to worry about it. Cost: Additional. Gratuities can be added at the time of booking or anytime up to the sail date. Your cruise agent might offer to let you take care of everything with one payment now. They are under "carnival exclusives" for anyone with a carnival mastercard who wants to do this. Can I change the amount of pre-paid. How does it work when you pre-pay the gratuities? Will it show as a credit on your S&S card? Thanks for your help. I hope it doesn’t become the norm. One in November with $100 OBC and one in January with $700 OBC. Carnival will charge each guest $18 per day, up from $16. Automatic Teller Machines (ATM) Currency Exchange. You can use the “ Manage My Booking ” option on the Carnival website and prepay them. I’m considering whether or not to prepay my gratuities for my Carnival cruise, weighing the potential savings against the flexibility of paying onboard and using the extra money for other expenses. com. 50 per guest, per day. 50 per person, per day, for staterooms, and $15. The average daily gratuity on a cruise is $14-15 USD per person – approximately $30 per day, per couple in a cabin. Think about these as items that are free of charge on the ship. The daily rate for standard staterooms increased to $16. A couple should budget about $200 in gratuities for a 7. NOTE: Since May 1, 2022, Carnival's onboard gratuity rate. Sending Money to a Guest On Board. 99, depending on the cabin category. Note: For full 100% penalties, the refund will only include: Taxes, Fees and Port Expenses and Optional Prepaid Gratuities. 50 to $16. The S&S card is for things purchased, used, etc. Im thinking it would be easiest to just prepay the gratuities when I make my final payment. You may pre-pay your gratuities and pre-purchase internet at the current rates as follows:Internet prices – purchased before January 16, 2023. You may pay this daily gratuity in two different ways: Pre-Pay Gratuities can be added at the time of booking or anytime up to the sail date. Should guests opt not to pay gratuities u ntil onboard, they will be subject to the newly suggested gratuity amounts. Yes, you can use a combination of onboard credit and cash to pay for gratuities on a Carnival cruise. Any unused OBC offsets the gratuities owed. klmorg said: NOT true. The total tipping charge usually appears on your account the second cruise day. The cruise line will take the money, divide it, and distribute it to the stewards, dining staff, and other crew members. . 50 per person. They will not know pre-paid vs. The gratuities are more = point for dollar. to prepay gratuities, do the new guidelines apply to my clients? Pre-existing bookings confirmed prior to September7. They referred me to call 1-800-327-6700 and follow the prompts, which I just did, and the RCI rep added the $94. 00 per person per day for standard staterooms • $18. Go to the Carnival website. This is up from the $13. 95 when purchased on board, not including an 18% automatic gratuity charge; $59. I would just get it all done now so you don't have to worry about it. Toronto, Canada. Pre-paid gratuities means that we {Cruise Specialists} have negotiated a special offer for you and you are not expected nor will you be charged for tips. Gratuity charges. All of these places typically add a ~18% tip for their services (depending on the cruise line). $18. 90 per guest, per day for stateroom services. 00 USD per person, per day. 9fl bottles of natural spring water for $9. Dining room staff. 95 per day for suits. For guests staying in Grand Suites and above, the fee is $20. The average across all major cruise lines is $14 per person, per day. No results found. 95. If you have kids in the cruises children’s program you can tip the staff if you want. 99 to $14. Key Takeaways. Children and Gratuities: Children younger than 2 years are exempt from these charges. 1995 Carnival Jubilee. Often the dollar value is 100% of the amount the. 7 days = $97. 00 per person, per day, while suite guests pay $18. A couple traveling together will see about $30-$40 per day in gratuities, or about $200+ over the course of a week-long cruise. Automatic gratuity charge: None. Please contact our Customer Service department to make payment over the. Forums. After all, it’s one less thing you have to pay for. $15. Carnival Cruise Line is hiking its gratuity charge by nearly 8 percent, according to an article in Travel Agent Central today. Thank you! I also found it on the Royal Caribbean site regarding the Gratuities. We are hoping to book our first cruise this week for October on the Carnival Sunshine, can anyone help me understand tipping/prepaid gratuities? I understand we have to prepay gratuities before we travel and this is done at the point of booking so does this then show as a credit once you are onbo. You can look for a package that offers a discount. Cocktail etc are another story. 99 per person, per day for guests in standard cabins. If you like the service, you tip those individuals, in cash. ;) I agree, I am booked now for Anytime Dining and forgot to tell them at the time I booked that I wanted to pre-pay the gratuities. You simply sign a form on board, stating that you want the gratuties charged to your account. Absolutely. The Sail & Sign Card must be utilized for all money transactions on board as cash will not be an accepted form of payment. $13. 99 that was the previous daily gratuity rate. You can only use OBC to pay grats when onboard, after they are added to your account. If you purchase onboard, it will cost $442. 1991 Old Crown Princess. Call it gratuities, tipping, service charge, or whatever the term “du jour” is. The Sail & Sign. It’s always been standard practice in the cruise industry, since the days of leaving little envelopes in the cabin on the last day of the cruise, for passengers to compensate the service team for their services. 00 per person, per day. As of September 7 th, 2022, the automatic service gratuity of $16. If you book in a higher class room, like a suite or a penthouse, auto-gratuities are charged 20% higher. Waiter, assistant waiter, sommelier and sometimes the Maitre D (sp), is more complicated, since we do Select Dining and don't always have the same group. If you get a drink package, a tip it is added to the overall cost of the package (hence the cost plus added gratuities). com. When you sail, gratuities are a fact of life. Prepaying gratuities helps you to budget. . 95 per person per day ($65. Benefits of Prepaying Cruise Gratuities. 60. Until you are up in the $200 onboard credit category for points, you have to use pay more points. Any additional tipping on the cruise is not mandatory. Prepaid tipping is an option many. Another option instead of prepaying gratuities, is to purchase a discounted carnival gift card (search these forums for options and info) and apply the gift card to your onboard account. On Carnival Cruise Line, the automatic gratuity rate is $16 (USD) per person, per day as of April 1, 2023. Currently, the rate is. Anything you purchase will be put on that account. How can my clients prepay gratuities? For your convenience, as well as that of your client, you may add pre-paid gratuities to your client’s booking before sailing through the Espresso booking tool. If, however, you've already pre-paid them before sailing, that doesn't work, obviously. You can opt into prepaying gratuities at any time, up to 48 hours prior to your sail date. They are under "carnival exclusives" for anyone with a carnival mastercard who wants to do this. 99 and $15. Gratuities (Tips) Sail & Sign Onboard Account. Through the cruise line’s website. waiters - and they are included in the pre-paid gratuities. 50 per person per day and $16. In general, plan on giving $16–$23 in gratuities per day for each passenger. If you booked a cruise and prepaid your gratuities, and then there was a price increase before you sailed, you wouldn’t be asked to pay the difference. To secure your reservation, payment is required at time of making your dining reservation. Looks like it is too late, I've already booked and paid. Like death and taxes, it's something that cruise passengers simply can't avoid. These tips go do your room steward, dining room staff, free eating venue stafff and housekeeping. Suite guests pay $18. TrustMeIMaGator Diamond • 1 yr. When you book a Carnival cruise, gratuities are automatically added to your onboard account as a daily service charge. Gift Cards. 99 per person per day for guests in suites. And thanks cruisingguy007 for posting that link - very helpful! I've never noticed that on the CCL website. They just need to be prepaid as part of your booking. 28AUD) for staterooms, $18 for the Club Balcony Suite ($26. New Carnival Daily Gratuities. ago. Passengers can prepay gratuities. So if a guest paid $300 for dining and drinks during their cruise and received an OBC of $100, their final bill would be $200 at the end of the. From there, you will be taken to a payment page where several payment options are available with gift cards being one of them. 4. Contact Carnival Customer Service: The first step is to get in touch with Carnival’s customer service department. 7 days = $97. So if you prepay gratuities, your mdr gratuities are already included and if you go to the steakhouse even more gratuity is paid. Suggestions: Make sure all words are spelled correctly; Use different words that mean the same thingYes! You can use OBC towards gratuities, and I have done it myself. 95 per person per day prepaid ($59. Prepaid gratuities are charged per person, per day, and the recommended amount is typically around $13. Availability of Funds. The amount varies depending on your cabin type, with suites. By doing this, you can secure a. 00. The lump sum is added to passengers’ onboard accounts, and can vary depending on the type of cabin in. They are under "carnival exclusives" for anyone with a carnival mastercard who wants to do this. On average, Carnival suggests a gratuity of $13. Just go to guest services and have them remove them. It is customary to tip for room service. On Carnival, the $13. 00 per person per day for suite staterooms:It is customary to tip for room service. If you have enough money for a cruise you are privileged as hell (as am I. 2. Paying gratuities on a Carnival Cruise is an important aspect of showing appreciation for the outstanding service provided by the hardworking staff. Guests can pre-pay gratuities by calling (UK) 0344 493 4005 or (Ireland) 1800 555 604 or logging into before* their sailing. 93. . Guests who are booked to sail with the line can prepay their gratuities online before April 1 at the current price, Lupoli said. The maitre d's (usually two) are the headwaiters' bosses. March 10, 2012. I personally have never removed them but I recall seeing several previous cruise ship employees claim that those prepaid gratuities don't get paid out properly to staff so it's better to individually tip those who provide you excellent service. Gratuity guidelines – effective with embarkations April 1, 2023 Standard staterooms: $16, per guest, per day Suites: $18, per guest, per day Remember there is still time to save. I pre-paid my gratuities during Black Friday sales (2021) for. 99, per person, per day. The price of tips on cruises may occasionally increase. 00 per person, per day. Carnival is the latest cruise line to increase fees for gratuities, joining Holland America Line, Princess Cruises and Norwegian Cruise Line. 1% for Visa and Mastercard and 2. . You do NOT have to pre-pay gratuities on Carnival with Anytime Dining. Passengers can prepay gratuities. Dear Carnival Guest, Effective with all cruises departing on or after December 1, 2018, the recommended onboard gratuities will be as follows: Standard staterooms: $13. Carnival will also increase the cost of Wi-Fi on its ships beginning Friday. 50 are split $3. Yes. 2. You may also prepay by calling 1-866-921-7925 to speak with a Costco Travel expert. For workers in the. If you don't it will be added to your bill at the end of the cruise. There are several ways you can use a gift card on a Carnival cruise. 00 per person, per day. 99 per person, per day for guests staying in standard cabins, and $15. The cost if you purchase the program before your cruise is $51. 93/$111. 72fl bottle costs $3. 00 USD per person, per day for guests in non-suites staterooms, or $18. If not paid in advance, the recommended gratuity value will be added to passengers’ onboard account during their cruise “as a convenience,” Carnival added in the letter. Cash Advance on Credit Cards and Debit Cards. But amidst the excitement of planning your dream vacation, one question lingers in the back of your mind: How much should I budget for gratuities? Fear not, fellow traveler, for I am here to guide you through […]The standard gratuity charge is between USD 14. I also tip the counselors in camp carnival that watch my children. For Aqua Class staterooms and Concierge Class, it adds a gratuity of $18. I cant seem to find a link to purchase the gratuities in advance in my reservation page. Most people who remove the gratuities to pay them in cash fall into one of two groups. You can speak to guest services if you decide to make any changes to your gratuity settings. . Prepaid gratuities are reflected in the 'Miscellaneous Charge' field on the confirmation and in the guest's E-Documents. if you dont you will find out that the staff only recieve 75% of the prepaid tips as the cruise lines keep back 25%, so pay whom you want what you want in private and in person. 6k. TIA. The daily gratuity is shared among dining, bar & culinary services staff, stateroom attendants, and other hotel services teams. 00 per person. Carnival’s website clearly states, “100% of. As of the time of writing, the recommended gratuity amount is approximately $13. You can join the AARP at any age for like $16 a year and buy up to $500 in gift cards a month at a 10% discount. csm5986142. April 7, 2007. 1. 10 for a 7 day cruise. . They're in charge of the waiters and asst. 95. Carnival Cruise Lines; Cruise Critic Community. Posted in Fraud. How do you pre pay them ? Before you leave on your trip or when you get to the port? If you don't pre pay do they still give you envelopes that you put tips in the last night ? You should pay at least $10 per person incl children?Poster #4 is trying to hit a credit card spending bonus and I replied to tell them Carnival won't be taking the money any time soon unless they call and have a payment applied. The amount of gratuities is split between the ship's staff (dining, housekeeping, cabin stewards). th, 2022 will not be subject to the increased guidelines as long as gratuities are paid in advance of sailing. The cost varies by cruise line, however you can expect cruise gratuities to be between $12-15 USD per person, per day for a standard cabin, and $16-18 for guests in suites. So unless you're paying for 5 other rooms. Carnival Cruise Line gratuities are divided up among the dining team, housekeeping and other “alternative service” departments, namely culinary and hotel services, key entertainment and guest. 95 plus. On a Carnival Cruise, the gratuity charge is automatically added to your onboard account at a rate of $13. And thanks cruisingguy007 for posting that link - very helpful! I've never noticed that on the CCL website. I think maybe there is a problem of definitiion, a gratuity or a tip is a voluntary payment for great service so making it mandatory defeats the. So if you’re sailing on a Carnival cruise on or after May 1, 2022 you’ll want to prepay your gratuities and for any other add-ons you plan on enjoying before prices go up! Here are the current prices and what they’ll be raised to beginning on May 1, 2022: New Prices for Carnival Gratuities and other Popular Add-OnsTo opt-out of paying gratuities on a cruise ship, you will need to visit the guest services desk once onboard the ship. The gratuities are more = point for dollar. At that rate the gratuities will cost more than the cruise. Home FAQ FAQ Keyword Search (Dining, Wi-Fi, Gratuities, What to Wear) Documents & Check-in Getting There Dining & Beverages Money & Gratuity Onboard Experiences. Remember to request that the charges be removed before the end of your cruise because after you have disembarked, gratuities are non-refundable. 45 to $17. ago. 50 to $16. Again, how do you determine the appropriate amount? Typical dinner with a starter, entree, sides, coffee, dessert landside would cost about $40 each. 99 that was the previous daily gratuity rate. In essence, the credit is deducted from the bill of charges on board. I've seen threads on prepaying or waiting and have decided to prepay but I can't for the life of me figure out how. The percentage varies by cruise line. 00 per person, per day for guests in suites. 99 to $15. I also book my excursions far in advance and pay all the tour operators in advance if possible. In some cases, you may need to pay for them upfront if you want a particular. 50. 95 per person, per day if you purchase onboard (plus an 18 percent gratuity either way). And you save 10% doing so. Gratuity guidelines – purchased before April 1, 2023. Want to spend your Carnival onboard credit but aren’t sure where?. This is up from the $13. Sail & Sign® is Carnival's cashless on board credit program, which allows guests to charge onboard purchases and gratuities directly to a personal account for convenience. The amount varies depending on your cabin type, with suites incurring a higher charge. When sailing on a Carnival Cruise, you can either prepay your gratuities prior to departure or have them added to your Sail & Sign account. I've seen threads on prepaying or waiting and have decided to prepay but I can't for the life of me figure out how. Royal Caribbean last raised gratuities over a year ago on September 7, 2022. Purchased in advance: $59. Destiniiii. Yes, you can opt out of gratuities on Carnival cruises. This may work for a day or two but that's a lot of beer every day for a week. Until you are up in the $200 onboard credit category for points, you have to use pay more points than you get back. 61% tip their stateroom attendant an additional $20–$40 per couple per week, 26% tip $40–$70, and 13% tip an additional $70–$140. A couple traveling together will see about $30-$40 per day in gratuities, or about $200+ over the course of a week-long cruise. Hardly any cruise lines include them in their advertised rates, unless you book an all-inclusive fare, and they can cost a family of four anot. NCL gratuities have risen as of January 1, 2023, previous daily gratuities were $16 ($23. 34. csm5986142. If Carnival did our $900 cruise fares would likely be $2200 or more. Guests who booked directly with Carnival may add their pre-paid gratuities on Carnival. You can adjust your daily gratuities at the guest relations. Cruise gratuities typically are as low as $14. 50 to $16. You can prepay for standard gratuities, or they'll add them to your onboard account and collect them at the completion of your cruise. The rates can range from around $15 to more than $20, depending on the line and stateroom. Super easy, no fee, they are offering a promo for new members too. 95. Prepaid gratuities on most non-luxury cruises range upwards of $20 per person, per day. What does prepaid gratuities on a cruise mean? Prepaid gratuities on a cruise mean paying for your gratuities before taking your cruise. If you booked a cruise and prepaid your gratuities, and then there was a price increase before you sailed, you wouldn’t be asked to pay the difference. where on the carnival website do i prepaid the gratuities? i do not see anything in cruise manager. 95 if you order it in advance through the Cruise Manager. Prepaying gratuities ensures that the crew members are compensated for their service, and you don’t have to worry about carrying cash or figuring out tips during. Do you just Carnival and make arrangements? Is it better to just put the cash in your sail/sign account when you get there? We want to get as much paid for in advance as possible so we know how many rum runners we can enjoy on deck :D!1987 Carnival Tropical. 99 per person over two per day in insides, oceanviews, and balconies/two and under not automatically charged. If already booked, guests can contact their Travel Professional to add prepaid gratuities; if booked directly with Carnival, contact us. That was our first Carinval cruise. Luxury cruise lines often have no-tipping. 20 per day; Value: $14. However there are certain types of OBC that specifically say they cannot be used for things like that. Share on other sites. Guests staying in suites are charged $18. is this the best way or is it best to do it while onboard? Idk what Im doing this is my first cruise. 55 to room steward; $6. It doesn't mean you have to literally have them paid. I went on "manage" my cruise and it only beings me to all the tips and gratuity info, but nothing on prepaying. Sail & Sign® is Carnival's cashless on board credit program, which allows guests to charge onboard purchases and gratuities directly to a personal account for convenience. Posted November 3, 2021 (edited) I agree with the posters who said it may not be possible to adjust the pre-paid gratuities downward once on board. 6 How Cruise Gratuities and Tipping Works. Along with alcoholic/non-alcoholic beverages, shore excursions, and port expenses, gratuities are another fee that you have to factor into your cruise budget. The cruise line has added and updated the following gratuities: For Veranda staterooms and ocean view, the cruise line adds a gratuity of $17. In addition to to the industry. How do I prepay my gratuities? Is there a box to check or something on Cruise Manager? Was I offered the option when I booked?However, we will honor existing prices for pre-paid gratuities, per the dates outlined below. Carnival Daily Gratuity Costs (per person per day) The price increase will go into effect for sailings leaving on April 1, 2023 and beyond. Carnival Cruise Line will be increasing their gratuity rates effective April 1, 2023.